To upgrade or not to upgrade my router?

Are old routers to blame for your slow internet connection?

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The short answer:

Check which standards your gateway/router supports. The supported standards may be printed on the bottom of the gateway/router or on its original packaging.

  • If you see support for “802.11g”, it means you’re limited to 2.4GHz and you need to upgrade your router.
  • If you see support for “802.11ac”, it means you’re able to use 5GHz and no upgrade is necessary your router.

Lose the box or aren't sure where to look? You can also try the Wixi app. Wixi is able to detect your capabilities and provide a recommendation to upgrade your router if it is out of date. 

But how do you know if you need to upgrade an old router?

As long as our gateways and routers are working, we generally don’t think about them or how old they’re getting. However, outdated routers can have a big impact on your internet speed–especially if you’re using an older router that only provides a 2.4GHz frequency range with newer devices meant for a 5GHz.

Check the bottom of the gateway/router or its original packaging to find which standards it supports.  

If you see support for “802.11g”, it means you’re limited to 2.4GHz and it's time to replace it. We suggest you upgrade your router to a “dual-band” gateway that can do 2.4GHz and 5GHz at the same time.
If you see support for “802.11ac”, it means you’re able to use 5GHz and are good to go!

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